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Privacy Policy

Disclaimer and Acknowledgement

THIS SITE IS MANAGED AND OPERATED BY DISRUPTIVE FOCUS LLC (DISRUPTIVE FOCUS).

IT CONTAINS CONTENT AND ALLOWS THE BOOKING OF TRAINING COURSES ADMINISTERED BY DISRUPTIVE FOCUS.

BY ACCESSING THIS WEBSITE, YOU ACKNOWLEDGE AND AGREE THAT DISRUPTIVE FOCUS IS SOLELY RESPONSIBLE FOR ANY OBLIGATIONS SET FORTH IN THIS PRIVACY POLICY. THEREFORE, BY ACCESSING THIS WEBSITE, YOU ACKNOWLEDGE AND AGREE THAT THIS PRIVACY POLICY DOES NOT CREATE ANY OBLIGATION, RESPONSIBILITY, OR CONTRACTUAL RELATIONSHIP BETWEEN YOU AND DISRUPTIVE FOCUS, AND THAT ANY CLAIM, COMPLAINT, AND/OR LIABILITY WITH RESPECT TO A BREACH OF THIS PRIVACY POLICY SHALL BE SOLELY BETWEEN YOU AND DISRUPTIVE FOCUS.

Disruptive Focus provides through the website located at http://www.disruptivefocus.com (the Website) a platform providing courses offered either face to face or online (collectively referred to as the Services).

OUR COMMITMENT AND TERMINOLOGY

Disruptive Focus is committed to protecting the rights and privacy of all visitors to the Website and ensuring that all personal information is handled in a safe and responsible manner.
The terms “we,” “us,” or “our(s)” hereunder refer to Disruptive Focus LLC and its affiliates, and the terms “User,” “you,” and “your” hereunder refer to the user visiting, downloading, or accessing content on the Website.

SCOPE OF POLICY

This privacy policy governs the manner in which Disruptive Focus LLC (hereinafter referred to as "we," "us," or "our(s)"), manages and uses the personal information collected from users of our website located at http://www.disruptivefocus.com (hereinafter referred to as the "Website") and any services provided through the Website. This policy specifically addresses the collection, usage, and protection of personal information, excluding any training and payment services that are governed by separate terms elaborated in the Website's terms of use.

INFORMATION YOU GIVE US

We may collect personally identifiable information, such as your name, email address, physical address, and telephone number. Additionally, information about your computer hardware, software, and device, such as IP address, browser type, domain names, and access times, may be automatically collected. We utilise this information to operate the service, maintain service quality, and compile general statistics regarding service usage. It's important to note that any personally identifiable information or sensitive data disclosed directly by you through our services may be collected and used by others.

We strongly encourage you to review the privacy statements of any websites linked to from our Website to understand their data collection, usage, and sharing practices, as we are not responsible for their privacy policies or data handling procedures.

DELIVERY/SHIPPING/ SERVICES POLICY

Our company strictly adheres to all applicable laws and regulations, including those set forth by the Office of Foreign Assets Control (OFAC) sanctions. Consequently, we do not engage in providing services or products to any OFAC-sanctioned countries, as mandated by the laws of the United Arab Emirates (UAE).

CANCELLATION AND REFUND POLICY

Upon purchasing credits to book courses through our Website, users acknowledge and agree that in the event of course cancellation by Disruptive Focus LLC, the purchased credits used for the booking will be promptly refunded to the user's account. The refund process for canceled courses will involve the reacquisition of the respective credits to the user's account, ensuring their availability for future course bookings. Users will be duly notified of any course cancellations and the consequent refund of credits to maintain transparency and facilitate the seamless re-utilisation of credits for future course reservations. Refunds will be processed only through the Original Mode of Payment.

PROTECTING YOUR INFORMATION

We prioritise the security of your personal information and employ industry-standard practices to protect data during transmission and upon receipt. These security measures include the use of secure servers and firewalls.

Despite our best efforts to safeguard your data, please be aware that transmitting information over the internet poses inherent security risks. While we undertake rigorous procedures and security features to prevent unauthorised access once we receive your information, absolute security cannot be guaranteed.

We retain and use your information as necessary to comply with legal obligations, resolve disputes, and uphold our rights and those of others.

If you've been provided or have chosen a password to access certain parts of our Website, it is your responsibility to maintain its confidentiality. Please refrain from sharing your password with anyone.

COOKIES

Cookies, which are pieces of data stored on a user’s hard drive containing information about the user, are used on our Website. These cookies distinguish users and help improve their experience on the Website.

Some third-party providers or business partners may also use cookies on our Website. While we do not control these cookies or access the information they collect, users have the option to refuse all cookies by adjusting their browser settings. However, refusing cookies may limit access to certain features on our Website.

When visitors access www.disruptivefocus.com, we utilise Google Analytics, a third-party service, to collect standard internet log information and details of visitor behavior patterns. This information is processed anonymously for statistical purposes, and we do not attempt, nor allow Google, to ascertain the identities of our website visitors. Any user-level and event-level information retained by Google Analytics is automatically expunged after a set time period.

STORAGE OF CREDIT/DEBIT CARD DETAILS AND PERSONALLY IDENTIFIABLE INFORMATION

All credit/debit card details and personally identifiable information provided to us will NOT be stored, sold, shared, rented, or leased to any third parties.

CORRECTING AND UPDATING YOUR PERSONAL INFORMATION

To review and update your personal information to ensure it is accurate, contact us at Business Center 1, M Floor, The Meydan Hotel, And Al Sheba, Dubai, UAE and +971 4 510 8499

CHANGES TO PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time without prior notice to align with changes in our information practices or relevant statutes, regulations, and policies. We encourage periodic reviews of this page for the latest information on our privacy practices.

YOUR CONSENT

By registering with, downloading, and using the Website, you explicitly consent to the collection and utilisation of the information as described in this privacy policy.

CONTACT

You can contact us about this privacy policy by writing or email us at the address below:

Business Center 1, M Floor,
The Meydan Hotel,
And Al Sheba, Dubai, UAE
Tel: +971 4 510 8499
[email protected]